Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last Updated: June 27, 2025

This Privacy Policy describes how VulnOS ("the Platform"), a brand of WebFreakz Digitech Pvt Ltd ("we," "us," or "our"), collects, uses, and discloses your information when you use our website and services (collectively, the "Services").

1. Information We Collect

We collect information you provide directly to us and information we collect automatically when you use our Services.

Information You Provide to Us

  • Account Information: When you create an account, we collect your name, email address, and password.
  • Payment Information: For paid plans, we collect payment information through our third-party payment processor. We do not store your full credit card details on our servers.
  • Communications: If you contact us directly, we may receive additional information about you such as your name, email address, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
  • Student Verification: If you apply for a student discount, we will collect information to verify your student status, such as a student ID or academic email address.

Information We Collect Automatically

  • Log and Usage Data: We log information about your use of the Services, including the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to our Services.
  • Lab Activity: We collect data related to your activity within our hands-on labs and CTF challenges to track progress, provide support, and improve our platform. This includes commands run, files accessed, and challenge completion status.
  • Cookies and Similar Technologies: We use cookies to operate and administer our site, gather usage data, and improve your experience.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our Services;
  • Improve, personalize, and expand our Services;
  • Understand and analyze how you use our Services;
  • Process your transactions and manage your subscriptions;
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes;
  • Detect and prevent fraud and security issues.

3. Sharing Your Information

We do not share your personal information with third parties except in the following circumstances:

  • Service Providers: We may share information with third-party vendors and service providers that perform services on our behalf, such as payment processing, data analysis, and hosting.
  • Legal Compliance: We may disclose information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or in urgent circumstances to protect the personal safety of users of the Services or the public.
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company, your information may be transferred.

4. Data Security

We use a combination of technical, administrative, and physical controls to maintain the security of your data. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. You can manage your account information through your dashboard or by contacting us directly at privacy@vulnos.tech.

6. Children's Privacy

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

WebFreakz Digitech Pvt Ltd
Attn: VulnOS Privacy
Email: privacy@vulnos.tech

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